MAINTAINING
EXCELLENCE
WITH TWISTER CERTIFIED SERVICE
MAINTAINING
EXCELLENCE
WITH TWISTER CERTIFIED SERVICE
Twister’s Service Plans
You’re the expert growers, we’re the experts at post-harvest equipment so let us help you focus your staff on what you do best. At Twister, we understand the importance of reliable and efficient equipment for your business. That’s why we offer two comprehensive service options to ensure that your equipment runs smoothly with minimal downtime.
Twister Field Service Plan
Our Field Service Plan is designed to help your business operate at its best. Our team of highly trained technicians will provide regular check-ups and tune-ups, extending the life of your equipment and lowering your operating costs. With our comprehensive maintenance and inspection program, you can trust that your equipment will run smoothly and efficiently. We can also throw on a cape and fly in to save the day with a critical unplanned repair when you need it.
Twister Shop Service
At Twister, we understand sometimes you like to save a bit and ship your equipment to perform routine maintenance and inspection. That’s why we offer our Shop Service, which includes a thorough inspection after each harvest at one of our BC or Washington locations. Our certified technicians will perform a comprehensive 25-point inspection, ensuring that your equipment is running at optimal efficiency and producing quality product. By preventing problems before they happen and protecting against unwanted downtime, we make sure that your equipment is there for you when you need it most.
Choose the Twister Service Plan that best suits your needs and let us help keep your equipment running smoothly and efficiently.
FIELD SERVICE
ENSURE OPTIMAL RESULTS
The Twister Field Service Plan is designed to help your business operate at its best. Our comprehensive maintenance and inspection program includes regular check-ups and tune-ups by our team of highly trained technicians. We’ll help you extend the life of your equipment, lower your operating costs, and keep your equipment running smoothly.
Our team will work with you to create a customized maintenance plan that considers the unique needs of your business. During each visit, we’ll inspect your equipment and perform any necessary maintenance, from routine check-ups to more extensive repairs. We’ll also provide you with detailed reports that outline the work we’ve done and identify any potential problems, so you can stay on top of your equipment’s health.
In addition to maintenance, we also offer training and consultation services to help you maximize the performance and efficiency of your post harvest process. Our technicians will work with your team to develop best practices for operating and maintaining your equipment and will provide on-site training to help you get the most out of your cultivation.
Lower operating costs
Regular maintenance and inspection helps to reduce the likelihood of costly breakdowns and repairs, ultimately lowering your overall operating costs.
Increased equipment reliability
With the Twister Service Plan, you’ll enjoy increased equipment reliability thanks to regular check-ups and tune-ups from our team of highly trained technicians.
Improved efficiency and performance
Regular maintenance helps to keep your equipment running at optimal performance and efficiency, improving your business’s overall productivity and output.
- PREVENTATIVE MAINTENANCE
- 2 YEAR SCHEDULED MAINTENANCE
- TRAVEL EXPENSES INCLUDED
- LABOUR
- TRAINING
- 1 SERVICE VISIT (PER YEAR)
- 2 SERVICE VISITS (PER YEAR)
- 4 SERVICE VISITS (PER YEAR)
- UNPLANNED MAINTENANCE*
- PARTS
- PREVENTATIVE MAINTENANCE
- 2 YEAR SCHEDULED MAINTENANCE
- TRAVEL EXPENSES INCLUDED
- LABOUR
- TRAINING
- 1 SERVICE VISIT (PER YEAR)
- 2 SERVICE VISITS (PER YEAR)
- 4 SERVICE VISITS (PER YEAR)
- UNPLANNED MAINTENANCE*
- PARTS
- PREVENTATIVE MAINTENANCE
- 2 YEAR SCHEDULED MAINTENANCE
- TRAVEL EXPENSES INCLUDED
- LABOUR
- TRAINING
- 1 SERVICE VISIT (PER YEAR)
- 2 SERVICE VISITS (PER YEAR)
- 4 SERVICE VISITS (PER YEAR)
- UNPLANNED MAINTENANCE*
- PARTS
With the Twister Field Service Plan, you’ll enjoy peace of mind knowing that your equipment is in good hands. We’ll help you keep your equipment running at its best, so you can focus on running your business.
SHOP SERVICE
KEEP IT GOING STRONG
Bring your Twister product to our location in Surrey, BC after each harvest to ensure optimal efficiency and protect against unwanted downtime with the Twister Shop Service. Our certified technicians will provide a thorough 25-point inspection of all aspects of your equipment’s performance and functionality, ensuring that it runs at its best and improving its reliability. Regular inspections can help detect and prevent problems before they occur, minimizing the risk of unexpected downtime and ensuring your equipment is always ready to use. Choose one of our Twister Shop Service plans for a worry-free and efficient operation.
Twister T2
- 25 Point Twister
- Certified Inspection*
- Deep Clean and Sanitization
- Blade Alignment
- Replace Tumbler Belt
- Replace Blade Belt
- Replace Rollers
- Lubricate Bearings
- Replace Bedknife
- Replace Helix Blade
- Replace Bearings
- Replace Nylon Brush
- 25 Point Twister
- Certified Inspection*
- Deep Clean and Sanitization
- Blade Alignment
- Replace Tumbler Belt
- Replace Blade Belt
- Replace Rollers
- Lubricate Bearings
- Replace Bedknife
- Replace Helix Blade
- Replace Bearings
- Replace Nylon Brush
- 25 Point Twister
- Certified Inspection*
- Deep Clean and Sanitization
- Blade Alignment
- Replace Tumbler Belt
- Replace Blade Belt
- Replace Rollers
- Lubricate Bearings
- Replace Bedknife
- Replace Helix Blade
- Replace Bearings
- Replace Nylon Brush
* 25 Point Twister Certified Inspection includes: Tumbler Roundness Inspection, Brush Wear Inspection, Fastners Torqued to spec, Bearing Inspection, Bearing Lubrication, Tumbler Alignment Check, Roller Inspection, Shroud Alignment Check, Foam Strip Replacement, Top Shroud Inspection, Latch Inspection, Bedknife Sharpness Check, Reel Blade Sharpness Check, Blade Alignment Check, Tumbler Belt Inspection, Blade Belt Inspection, Hopper Alignment, Control Box Inspection, Recepticle Inspection, Adjustment Knobs Inspection, Decal Replacement, Handle Grip Inspection, Tire Rotation, Tire Pressure Check (if applicable)
Twister T4
- Deep Clean and Sanitization
- 25 Point Twister Certified Inspection*
- Blade Alignment
- Replace Blade Belt
- Replace Chevron Drive Wheel
- Lubricate Bearings
- Replace Gas Shock
- Replace Bedknife
- Replace Helix Blade
- Replace Bearings
- Replace Nylon Brush
- Deep Clean and Sanitization
- 25 Point Twister Certified Inspection*
- Blade Alignment
- Replace Blade Belt
- Replace Chevron Drive Wheel
- Lubricate Bearings
- Replace Gas Shock
- Replace Bedknife
- Replace Helix Blade
- Replace Bearings
- Replace Nylon Brush
- Deep Clean and Sanitization
- 25 Point Twister Certified Inspection*
- Blade Alignment
- Replace Blade Belt
- Replace Chevron Drive Wheel
- Lubricate Bearings
- Replace Gas Shock
- Replace Bedknife
- Replace Helix Blade
- Replace Bearings
- Replace Nylon Brush
T4 Easy Clean and T4 Vac Easy Clean options also available.
* 25 Point Twister Certified Inspection includes: Tumbler Roundness Inspection, Fastners Torqued to spec, Tumbler Alignment Check, Roller Wear Inspection,
Tumbler Drive Wheel Inspection, Belt Wear Inspection, Shroud Alignment Check, Foam Strip Replacement, Bedknife Check, Helix Blade Sharpness Check, Blade
Alignment Check, Inspection & Lubrication of Bearings, Gas Shock Pressure Check, Brush Bushings Inspection, Brush Inspection, Hopper Inspection, Inspect Levers,
Inspect Plungers, Adjustment Knobs Inspection, Blade Pulley Inspection, Tumbler Motor Pulley Inspection, Belt Cover Inspection, Gas Shock Inspection, Small Motor
Pulley Inspection, Control Panel Check, Power Cord Check
SCHEDULE
YOUR SERVICE
Fill out this form and one of our service reps will get back to you as soon as possible. You can also book your service by calling 1-888-254-3204 ext. 5122
Industry Leading Customer Support
12 hours a day, 7 days a week
With over a decade leading the industry, we stand behind the quality and craftsmanship of our equipment, and offer top-tier tech support available.
